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| Q1. |
What is Integrated Transport Information
System (ITIS)? |
| A1. |
Integrated Transport Information System (ITIS)
is a comprehensive traffic information system developed for
City Hall Kuala Lumpur (CHKL) to monitor traffic flow and
analyse the data on road conditions in the Klang Valley to
provide useful traffic information to road users. |
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| Q2. |
How does ITIS work? |
| A2. |
ITIS integrates the present transport network
as well as offers a communication interface for sprawling road
systems in the Klang Valley through its two core support
systems namely the Advanced Traffic Management System (ATMS)
and the Advanced Traveller Information System (ATIS), which
are located in the Transport Management Centre (TMC). |
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| Q3. |
What is Advanced Traffic Management System
(ATMS)? |
| A3. |
Advanced Traffic Management System (ATMS)
provides CHKL traffic operators with an integrated interface
and data link with traffic control surveillance system to
monitor traffic network including incident locations, traffic
volumes, congestion levels and Closed Circuit Television
(CCTV) surveillance. |
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| Q4. |
What is Advanced Traveller Information
System (ATIS)? |
| A4. |
Advanced Traveller Information System (ATIS) is
a data integration system that is integrated with ATMS to
deliver accurate, reliable, and timely information to road
users - as and when made available. |
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| Q5. |
What is the area covered? |
| A5. |
Geographically, all main roads in the KL
Federal Territory. Specifically, the scope calls for the
monitoring of 45 main road corridors within the Klang Valley.
This includes the Inner Ring Road (Jalan Raja Chulan), the
Middle Ring Road 1 (Jalan Tun Razak), the Middle Ring Road 2,
and major radials such as Federal Highway Route 2, Jalan
Ampang, Jalan Sentul, KL-Seremban expressway etc. In total,
there will be over 200kms of roads which will be
monitored. |
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| Q6. |
Does ITIS cover all the highways ? |
| A6. |
We do not generally overlap with existing toll
highway concessionaires which undertake their own traffic
control and surveillance systems. Our focus is on State,
Federal and Local Authority Roads generally within the KL FT
area. |
|
| Q7. |
What is Transport Management Centre
(TMC)? |
| A7. |
Transport Management Centre (TMC) serves as the
hub for the entire ITIS systems by receiving, processing and
disseminating data all around the clock. A research and
development centre, this mission critical centre enables
information about transportation network to be collected,
processed and integrated with other control data centres to
produce useful information which will then be used by CHKL to
monitor the road network operations as well as initiate
strategies to improve it. |
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| Q8. |
How will ITIS benefit me? |
| A8. |
ITIS delivers accurate and most current traffic
information to help you plan your travel around Klang Valley.
You can check out ITIS traffic information via the ITIS portal and your mobile
phone in the near future. |
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| Q9. |
Is ITIS system compatible with ITS system
from other makers? |
| A9. |
We deal primarily with traffic information and
therefore our back-end focus is to integrate different sources
of information such as from highway concessionaires, rail
operators, bus operators etc with our own own primary network
of data sensors (CCTV, automatic incident detection systems).
In other words, although, we have our own front-end primary
data sensors and collectors, the back-end will be customised
to incorporate a large variety of different information
sources. It should also be noted that the system is designed
to work within a multi-jurisdictional environment such that
the Transport Management Center (TMC) will serve primarily as
a data exchange and collaboration center. |
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| Q10. |
Where is this system being used other than
DBKL? |
| A10. |
This system (ITIS) is being customised
specifically to meet local project requirements. On the
surface, however, you will find many operational similarities
with systems implemented in Singapore (EMAS), Sydney, Perth,
and many major cities worldwide (almost every major city in
the United States, Europe, Japan). |
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| Q11. |
What is the ITIS portal all about? |
| A11. |
The ITIS
portal disseminates ITIS traffic advice via the
Internet through its easy-to-use services such as Route
Planner, Driving Tips and Public Transport. |
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| Q12. |
Do I need to sign up to use this
service? |
| A12. |
No, you don't need to sign up to use this
service. You can visit the ITIS portal to get
most current Klang Valley traffic information via the
Internet. |
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| Q13. |
Do I have to pay for this service? |
| A13. |
No, this service is free for all. |
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| Q14. |
How do I contact the ITIS team? |
| A14. |
You can contact the ITIS team using this Contact
Us form. |
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PROBE
VEHICLES |
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| Q15. |
What are these vehicles? |
| A15. |
The Integrated Transport Information System
manages a wide array of equipment (cameras, detectors,
variable message signboards, communication cabinets, etc) on
the roadside. These require regular long term maintenance.
DBKL has recently commissioned ten (10) maintenance
vehicles for the use of the TMC. In configuring these
maintenance vehicles, we also seek to eventually expand the
functions of these vehicles and the services that the TMC
offers to include the following:
 Assist the Directorate in traffic
management.
Protection of stalled vehicles on roadways.
Towing or clearance of stalled vehicles to road shoulders and
emergency lanes.
Surveillance patrols for DBKL equipment.
Greater visibility for ITIS.
DBKL has also recently commissioned two (2) vehicles to
provide mobile surveillance. These 2 vehicles are equipped
with rapid deployment camera systems that would enable the TMC
to have additional CCTV coverage during events at sites where
the existing camera coverages are either not available or
limited.
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|
| Q16. |
What are the main functions for these (TMC)
vehicles? |
| A16. |
For the time being the ten (10) maintenance
vehicles would be used primarily for maintenance purposes, for
surveillance patrols as well as in the assistance of traffic
management during incidents or events.
However, we intend to eventually use these same vehicles to
assist in the management of incidents that cause traffic
disruption to the city’s roadways. These services would be
progressively added to the functions of ITIS in due
course.
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| Q17. |
Will its functions overlap with those
of SMART, PDRM, Directorate? Will it be a stand alone unit?
What are the differences then in this team functions in
relation to the mentioned units? |
| A17. |
The TMC vehicles will complement the existing
first response services by SMART, PDRM, the Directorate and
other relevant agencies. However, more specifically, the TMC
vehicles and personnel would be trained specifically in the
area of traffic management and the road safety.
The primary job for the TMC team will be to establish a
protective traffic management cordon around a roadway incident
such that the other first response teams would be able to
carry out their work safely and effectively.
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| Q18. |
What was the cost to set up this unit? |
| A18. |
The basic cost for the procurement is about RM
70,000 for the Ford XLT and about RM 60,000 for the Ford
Econovans. The cost excludes outfitting and accessories. |
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| Q19. |
Will the functions of the vehicle
impedes the police work? |
| A19. |
No. We have observed that during incidents or traffic
accidents, the PDRM has a difficult and dangerous job of
managing traffic flow and lane closure. Their personnel are
not sufficiently protected against secondary accidents.
In is our intent that the TMC vehicles would greatly the
PDRM’s efforts and furthermore enhance their level of
protection and safety, and in particular, against secondary
accidents. |
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| Q20. |
In view of the current traffic
situation, and heavy traffic likely to be encountered, why was
there no plan to include motorcycles? |
| A20. |
Our Directorate is already well equipped and is mobile via
their motorcycle fleet. However, for traffic management,
specifically lane closure and in the establishment of a
protective cordon, we require more visible vehicles (strobe
lights) that can also carry a larger set of traffic management
equipment (cones, signs, etc). |
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| Q21. |
Will the services be
free? |
| A21. |
At this point in time, as we establish a firm
operating experience, there is no intent to charge for such
services. DBKL’s larger goal here is the safety and security
of our road users. |
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| Q22. |
Will the services provided by this team
made available 24 hours? |
| A22. |
We are training more skilled staff to manage
these vehicles and to provide the expected incident management
services. It is our long term intent to slowly move towards 24
x 7 operations once we have established sufficient staff
resources with the correct skillsets. |
|
| Q23. |
Are the members qualified to administer
1st aid? |
| A23. |
Our staff will be trained in first aid.
However, we wish to amplify that the primary intent is to
provide a traffic management cordon, to assist in traffic
management and to carry out minor towing to roadside. The TMC
team is not configured to replace the paramedics and other
services by first responders (e.g. BOMBA, PDRM, Ambulance
etc). |
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| Q24. |
What kind of response time can be
expected from this team? |
| A24. |
We do not yet have a firm benchmark as our
staff are still being trained. Obviously whatever benchmark we
establish will to be improved over time. |
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| Q25. |
Will there be a hotline that will allow
the public to call in? |
| A25. |
The TMC manages a call center. The number is
03-8947-4002. |
|
| Q26. |
Will this unit be able to tow away
vehicles? |
| A26. |
Yes. The vehicles are equipped to carry out (short) towing
of vehicles to road shoulders or emergency lanes. This is to
ensure that the impacted lanes can be cleared as quickly as
possible so that normal traffic flow can resume.
It is not our intent to provide towing services per
se. |
|
| Q27. |
If there was a distress call,
(breakdown of vehicle), will this vehicle go out and assist
the caller or victim? |
| A27. |
We wish to amplify that these vehicles are intended
primarily to respond to incidents that affect the efficiency
of our limited roadway systems. This is part of the long term
ITIS’ larger effort to optimize the capacity of the road
network through improved delivery of real time traffic
information, network planning and active clearance of
blockages.
Notwithstanding, wherever possible, our staff will respond
in any meaningful way to provide assistance and
attendance. |
|
| Q28. |
How about fatalities? Are the members
being trained to assist? |
| A28. |
The primary job for the TMC team is to
establish a protective traffic management cordon around a
roadway incident such that the other first response teams such
as BOMBA, PDRM Ambulance etc would be able to carry out their
work safely and effectively. |
|
| Q29. |
Will these vehicles be used for
enforcement purposes?
|
| A29. |
No. There is no intent to use these vehicles
for enforcement at this current time. The vehicles are staffed
mainly by TMC personnel and not Directorate officers.
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